Like many of our talented employees at Neomobile, Antonella Belluomo has grown as a professional and changed her role within the company. Today she works as a Business Operations Manager at our office in Paris, France. The following interview takes place during her previous role as a Business Operations Sr. Specialist. We hope you enjoy reading about her experience!
After exploring some of Neomobile’s career possibilities through our colleagues’ experiences and stories, this month we give you the chance to meet another young, multicultural and passionate professional working at Neomobile from Paris.
Tête-à-tête with our Business Operations Senior Specialist, Antonella Belluomo.
What are your activities inside the company? What do you love most about your job?
I am working as a Business Operation Sr. Specialist for the French market. The goal of my job is to maximize profits in the French business, and in order to gain a competitive advantage in the market, this implies being analytical, practical and a problem solver, in order to simplify processes and seize opportunities. Inside the company, as part of the local French team, the business operations people are the interface towards other departments, for all those things, that in some way concern the French business; such as working closely with the tech developers, supporting the merchant team, collaborating with process and intelligence team and coordinating the customer care team. From the beginning I’ve liked working in the business operations area because it gives me the chance to get an overview of the business. Internally, you need to deal with almost all the teams in the company, and externally, you need to face and manage all the external factors concerning market changes, trends, constraints and opportunities.
I read about a very young company dealing with mobile payment and technologies that was recommended as a good place to work. And I applied for it.
How did you end up at Neomobile?
When I read about Neomobile, I was still a student at the end of my university career, looking for my first job experience. Visiting many web sites and job ads, I read about a very young company dealing with mobile payment and technologies that was recommended as a good place to work. And I applied for it.
What is the most interesting project you have worked on?
In general terms, in my opinion, the most interesting projects are the ones that you can follow entirely from the beginning. Having responsibilities is a risk but always a great incentive for you to do your best. Because of the nature of my role, I am always involved in the technical projects, following the development and supporting the tech area. I think the very first project I followed on my own from the beginning, was the launch of the one click flow on one of the biggest Mobile Carriers in Spain. It has been hard, but results have been totally rewarding, both in terms of business success and in terms of skills and competences acquired.
…only dynamic companies that know how to react to the changes, adapt themselves and reinvent the business can survive and really make a difference.
What is your experience in the mobile commerce sector? How do you see its future?
The first thing that really strikes me is the speed of this market: everything is always changing, evolving and developing. Of course this is exciting but also scary. That’s why only dynamic companies that know how to react to the changes, adapt themselves and reinvent the business can survive and really make a difference. Actually, I see the future of the market in these kinds of companies that are able to create a service, with an added value for the end user. The mobile has a main role in people’s everyday life, and the more it happens, the more it becomes the perfect tool for many routine activities: checking your email, reading the news, taking pictures, planning an agenda, and last but not least, making payments.
If someone wants to work with Neomobile, they need to be ready for the challenge and the change.
What do you like about Neomobile and what would you recommend to people who want to work at our company?
At Neomobile, I really appreciate its democracy: I am surrounded by smart and talented people. There is always something to learn from each of them. This is completely supporting one of our corporate values: continuous learning and improvement. I also really like Neomobile’s multi-cultural framework that always keep your mind open. If someone wants to work with Neomobile, they need to be ready for the challenge and the change. After that, the best part is getting completely involved into the environment and trying to get the best from every one.
This is a very good experience for me because it forced me to reverse the working method I had developed over the last years and re-adapt my capabilities to different needs, timing and requirements.
You are a clear example of internationality and dynamism because you started working in the HQ and then, after a few years, you had a country rotation to Paris office. Tell us about this experience.
It’s an amazing experience. At HQ, I always kept the same role (more or less), working to support the business and the operations of the local Spanish team, often travelling to the Madrid office. Working in Rome, I had the chance to become familiar with all the HQ people and meet the international teams that are often visiting the office in Rome.
Now instead, I am exactly on the other side: I am part of the local French team. This is a very good experience for me because it forced me to reverse the working method I had developed over the last years and re-adapt my capabilities to different needs, timing and requirements. But what is most important to me is that by having the chance to experience both of them, I am able to get a wider overview of the company and the market which allows me to do my job better.
What has been the most challenging part of your country rotation?
Paris came to me as a big surprise. At the time, I was more involved with the business in Spain, was close with the Madrid team and spoke Spanish (I had already lived in Spain). So the challenge was not just about changing country, office, and life, but also learning about a new business region, new colleagues, new language, new culture and new habits.
What role have your colleagues and managers played in your professional development?
As Neomobile is so dynamic, it’s quite common to change managers and colleagues! For some it may sound destabilizing, but the truth is that it allows you to learn more and faster. That’s why I would say that all the people I’ve worked with have played a key role in my professional development.